This is part of our continued coverage on my wife’s injury claim with Progressive
By the time I had showed up to the accident scene ten minutes after my wife first called me, she was already complaining of instant neck pains and a severe headache. Anytime you have head trauma, it is wise to be seen by a doctor right away. I first took her to an InstaCare, but they wanted us to pay up front for the visit. They would not bill my insurance. Because I didn’t have any cash on me, I drove her to the nearest ER.
While sitting in the ER, the adjuster from the at-fault driver called my wife. This was less than 1 hour post accident. One of the first questions he asked was, “what are your injuries?” This question only has one intention this soon after the accident. The adjuster is trying to get you to say that you are feeling fine. Most whiplash symptoms will not show up for a few hours or even days after the accident. The adrenaline is pumping so high that you probably don’t feel much pain, if anything at all, especially within the first hour of the accident and you certainly won’t know the full extent of your injury for a few weeks or even months. If you tell the adjuster that you are feeling fine, he will hold it against you for the rest of your claim. I whispered to her to tell him that she did not know the extent of her injuries and that we would call him back Monday after being seen by the ER.
