CarCrashAssist.com (“CarCrashAssist”) is committed to protecting the privacy of its users. We use all reasonable efforts to provide a secure user experience and protect the personal data of our users. This privacy policy (“Privacy Policy”) sets forth the data collection and usage policies and practices that apply to the web sites owned and operated by CarCrashAssist.com And its affiliated companies (the “Site” or “Sites”). It does not apply to information CarCrashAssist.com may collect through other means.

By using any Site and submitting any information to any Site, you explicitly accept, without limitation or qualification, the collection, use and transfer of the personal information provided by you in the manner described in this Privacy Policy. Please read this Privacy Policy carefully as it affects your rights and liabilities under law. If you disagree with the way we collect and process information collected on the Site, you may not use the Site.

The Sites contain links to other web sites over which we have no control. CarCrashAssist.com is not responsible for the privacy policies or practices of other web sites to which you choose to link from any Site. We encourage you to review the privacy policies of those other web sites so you can understand how they collect, use and share your information. It is CarCrashAssist.com’s policy to comply with data protection legislation. Such regulation governs the processing of information relating to you and grants you various rights in respect of your personal data.

1. Types of Information Collected and Retained by CarCrashAssist.com
We collect information about you when you visit the Sites. Such information may include personally identifiable information, usage and Site behavior information, information concerning your demographic and location and other indirect information. Sometimes we collect combinations of all these types of information.

Personally identifying information is information that can be used to identify you, or any other individual to whom the information may relate, personally. We do not collect personally identifying information unless you choose to provide it to us. Such information may include, without limitation:
Your name
Your address
Your email address
Your telephone number
Your credit card number(s)
Your contact information
Information you submit about third parties, such as references or contacts.

We may also collect usage and site behavior information regarding how you use our Sites, the areas of our site that you visit, what services you access, and information about your computer hardware and software including your IP address, geolocation, browser and operating system type, domain names, access times and referring Web site addresses. This information is necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services.

Demographic information is information that is not unique to you in the sense that it refers to selected population characteristics, such as your ZIP code or postal code, age, preferences, gender, race or ethnicity, occupation, career history, interests and favorites.

In addition, CarCrashAssist.com may collect indirect information about you when you use certain third party services on our web site. For example, if you register on our Site by using your Microsoft Passport user name and password, you authorize us to have access to and store the information from your Passport account profile; such information will be subject to, and treated in accordance with, the policies and practices described in this Privacy Policy.

We also use cookies, web beacons, and Java Script to collect information, administer our site and deliver a personalized experience. You can take measures to disable such features as your personal technology solution may permit.

2. How CarCrashAssist.com uses Information. We use the information we gather on the Sites for the purposes of providing our services, responding to any queries you may have, operating and improving the web site, fostering a positive user experience and delivering the products and services that we offer to our referral partners. By registering with CarCrashAssist.com, by managing your profile, or expressly opting-in when presented with choices, you have consented the use your information by CarCrashAssist.com and its affiliated companies, subject to local law, in the following ways:

to allow you to create an account;
to create a profile for you based on information that you have provided to us;
to contact you about CarCrashAssist.com Site updates, informational and service-related communications, including important security updates;
to provide you additional communications, information, and promotions such as newsletters and second chance offers;
to inform you of other products or services available from CarCrashAssist.com or its affiliates;
to enable you to provide feedback, to contact us and for us to respond to you;
to conduct surveys, questionnaires, promotions and contests, and to provide the results thereof such as success stories and contest winners;
to provide information about you and your potential interest in seeking out an attorney or medical professional;
to provide products and services to attorney and medical professional customers to complete the recruitment and retaining of their services;
to provide products and services that enable users to network, post information on bulletin boards, comment on blog posts, and view and compare profiles;
to generate internal reports about the use of our site; and
to provide ‘forward to a friend’ features.

Information you post on our Sites may be accessed, used, and stored by others around the world, including countries that might not have legislation that guarantees adequate protection with respect to your country of residence. By providing your personal information for inclusion in our database, you acknowledge that you consent to your information being used as described here. While CarCrashAssist.com takes measures to safeguard your information from unauthorized access or inappropriate use by third parties, CarCrashAssist.com does not control these third parties and we are not responsible for their use of information you post or otherwise make available in public areas of the CarCrashAssist.com Sites. Accordingly, you should ensure that you do not post sensitive information, including personality profiles, social security numbers or other information that you do not want public to any CarCrashAssist.com Site.

3. Disclosure of Information to Others. We disclose to third parties within your country and abroad your personal information, combined personal, demographic, behavioral or indirect information, as set forth below.

We may share your information with third parties who help us in the delivery of our own products and services to you. We disclose information to companies and individuals we employ to perform functions on our behalf. Examples include hosting our web servers, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These companies and individuals may be located in a country whose data protection legislation is different from your country, and they will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party or use that data for any other purpose. We will remain the data controller and be responsible for any information shared in this way.

We may disclose such information to third parties. For example, parties with access to our searchable referral database (or copies thereof) will have access to information you submit. If you indicate by configuring your profile that you would like to receive information about the opportunities, products or services of third parties, we supply your contact information to select third parties such as attorneys or other legal professionals, medical providers or physicians, data aggregators, marketers or others for the purpose of sending you e-mail or otherwise communicating with you. We use data we have about you (such as the interests and preferences you have expressed) to determine whether you might be interested in the opportunities, products or services of a particular third party.

We also share aggregated anonymous information about visitors to the Sites with CarCrashAssist.com’s clients, partners, other Site visitors, and other third parties so that they can understand the kinds of visitors to the Sites and how those visitors use the Sites.

We disclose information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith – after considering your privacy interests and other factors – that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public. Because CarCrashAssist.com is a US company and information collected on our Sites is stored in whole or in part in the United States, your information may become subject to U.S. law.

We may disclose and transfer such information to a third party who acquires all or a substantial portion of CarCrashAssist.com’s business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event CarCrashAssist.com becomes the subject of an insolvency proceeding, whether voluntary or involuntary, CarCrashAssist.com or its liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court. You will be notified of the sale of all or a substantial portion of our business to a third party by email or through a prominent notice posted on the Sites.

4. Security. You are responsible for ensuring that your log-in credentials (your username and password) are kept confidential. CarCrashAssist.com has implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. Notwithstanding such measures, the Internet is an open system and we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. Accordingly, such an environment does present a risk that unauthorized third parties will view this data. Further, all information you input should not contain any sensitive data including personality profiles or data that you would not want made public.

When you place an order online at CarCrashAssist.com, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (”SSL”) protocol. SSL makes it difficult for your credit card information to be intercepted or stolen while being transmitted. CarCrashAssist.com uses a service company to process its credit card transactions.

5. Children. CarCrashAssist.com is not intended for, nor do we knowingly collect information from, children under the age of 13.

6. Changes to Privacy Policy. If we decide to change the substance of our Privacy Policy for CarCrashAssist.com, we will, where required, contact you via the email address that you maintain in your profile. We will also post those changes through a prominent notice on the web site so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.

7. Contact Information. Your data is hosted and stored in a database on servers situated in the United States maintained by CarCrashAssist.com. If, at any time, you have questions or concerns about this Privacy Policy or believe that we have not adhered to this Privacy Policy, please feel free to email us at info@CarCrashAssist.com

8. Your California Rights. A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed. California customers may request further information about our compliance with this law by e-mailing us.

However, under the law, a business is not required to provide the above-described lists if the business adopts and discloses to the public (in its privacy policy) a policy of not disclosing customer’s personal information to third parties for their direct marketing purposes unless the customer first affirmatively agrees to the disclosure, as long as the business maintains and discloses this policy. Rather, the business may comply with the law by notifying the customer of his or her right to prevent disclosure of personal information and providing a cost free means to exercise that right.

As stated in our Privacy Policy, we do not share information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure. If you do ask us to share your information with a third party for its marketing purposes, we will only share information in connection with that specific promotion, as we do not share information with any third party on a continual basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide personally identifiable information on one of our sites. Please note that whenever you opt in to receive future communications from a third party, your information will be subject to the third party’s privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use information.You should always review the privacy policy of any party that collects your information to determine how that entity will handle your information.

Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.

Rev 1.0 7.9.09